eufy Security Video Doorbell Dual Camera (Battery-Powered) with HomeBase, Wireless Doorbell Camera, Dual Motion and Package

(4 customer reviews)

$267.99

Brand eufy security
Model Name Video Doorbell Dual Camera
Connectivity Technology Wi-Fi
Special Feature Motion Sensor

  • Dual Cam Technology: The view offered by ordinary cameras is just too limited to provide complete protection. With the Porch View Camera, blindspots are eliminated and your doorstep is in full view.
  • Dual Motion Detection: The advanced PIR and radar motion sensors are able to distinguish both near and far subjects and reduce 95% of false alarms.
  • Delivery Guard: Get instantly notified when your package arrives with Delivery Guard. Plus, you’ll receive pick-up reminders and alerts if someone approaches your package.
  • 2K with HDR: 2K HD surveillance ensures visitors can be identified from the details. And thanks to high dynamic range, visitors who are backlit by the sun can be seen in perfect color and clarity.
  • Note: Wi-Fi only connects to 2.4GHz networks.

SKU: B099RX62SC

Description








From the brand


Product Description

1

Dual Cameras, Double Security

2 cameras are better than 1 for front-door package protection. Enhance your security with a smart battery doorbell.

4

Does Video Doorbell Dual support Apple HomeKit?

No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.

Can I add my other eufy devices to Video Doorbell Dual’s HomeBase directly?

Yes, you can add eufyCams and other eufy Video Doorbells that require HomeBase support to Video Doorbell Dual’s HomeBase.

What is the difference between Dual Motion Detection and Single Motion Detection?

Other doorbells only have one sensor, radar or passive infrared (PIR) for object detection. Video Doorbell Dual includes both sensors to take advantage of heat and wound wave sensing, reducing false alarms by 95%.

How does Facial Recognition work?

When the AI sees a face, it uses algorithms to recognize the person as someone you have told it to remember. If recognized, you’ll get a notification of who’s at your door before you check the video.

How does storage work? Can I expand storage or use cloud storage?

All videos are stored locally on HomeBase, not Video Doorbell Dual. Your video is encrypted with military-grade AES-256 bit technology and then sent to HomeBase, keeping your data safe in your home. HomeBase storage cannot be expanded or replaced.

Additional information

Weight 0.634 kg
Dimensions 6.5 × 2.17 × 1.17 cm
Product Dimensions

6.5 x 2.17 x 1.17 inches

Item Weight

0.634 ounces

ASIN

B099RX62SC

UNSPSC Code

46171610

Item model number

E8213

Batteries

1 Lithium Ion batteries required. included

Date First Available

July 19 2021

Country of Origin

China

Manufacturer

eufy security

4 reviews for eufy Security Video Doorbell Dual Camera (Battery-Powered) with HomeBase, Wireless Doorbell Camera, Dual Motion and Package

  1. Red Lightning

    The apps that goes with it has ads all over it. No way to turn them off! UPDATED – 2nd UPDATEUPDATE at the bottom New Update at bottomFirst, the hardware itself is very nice and comes with somewhat clear instructions. Connectivity if a bit iffy but after a few tries to seems to do ok.THEN COMES THE APP.Here is where this fails to meet any security and privacy needs. To use the video doorbell you need to use their app. Be prepared to get spammed, not a little but everytime you use it. The video doorbell is a security and privacy device and you want to trust it. What it turns out to be is way to sell you other services, place ads directly on the screen when you try to use it and it gets worse, you can’t turn them off!This video doorbell isn’t cheap and while the app is a free download you’ll pay dearly for it with ads. Where are those ads coming from and how can you really know where they do come from? A security related app for hardware you already paid for must to have any ads that you might click on by accident nor should they be there to take away your attention from the focus at hand, checking on the doorbell video, answering someone ringing it or otherwise.One might say just don’t pay attention to the ads. You already paid over $200 for the video doorbell and then have to put up with ads? I can understand if they provide some menu item to upgrade or buy additional services but they put an ad right on the screen where you check the video/pictures or use the audio and the almost invisible “x” to close the ad insures you’ll open it.To make matters worse, they also put icons in the notification portion of the app. You think it’s something important only to find out its yet another ad. I have emailed the company and explained the problem. Others have as well, read the app reviews.If the company is unwilling to provide a trustworthy app that is required to use their video doorbell then this gets packed up and returned. I will gladly update my review if they do the right thing. Why isn’t this disclosed in their description for the video doorbell? Obviously, because few people would buy it if they did. You only find out AFTER you buy the hardware.UPDATE:I returned the doorbell video camera. I really hesitated to do that but there are just too many concerns with privacy. In the description for the camera above “From eufy, Where Privacy Comes First”. This is impossible when the very first thing that happens when you use the required app is that you get ads. Just ads weren’t the problem, it’s how those ads are placed in the app that causes the biggest headache. There is an near the lower right hand corner with a “x” so small it’s impossible to discard without activating the link in the ad. That link takes you to someplace trying to sell you something. The bigger problem is that once you are switched over to that content you have no way to exit, literally having to close the app and restart it.Now imagine this: You get a notification or hear the doorbell. You open the app to check on who is at the door and you accidentally tap that ad link. Now you are redirected from the app supposedly there is provide you with some security and into some place trying to sell you something. You then have to close the app and try again. Now imagine this is in the middle of the night. How secure are you now with someone at your door, time is going by and if it’s someone looking to break and enter and trying to see if someone is home, there is no answer. What happens next?This is not a trivial issue, links within a security app should never redirect the user outside of the app to commercial interests. The exception would be to allow the user to request support or to update firmware. Anything else is a breach of common sense security.I can understand the manufacturer reaching out to customer who have complained but here is the thing, the ads in the app aren’t something they don’t know about. When you visit the Playstore and read the reviews about the app it’s 100% clear they know about the issue because they ask customers to replay back with their account so they can remove the most offending ads. All ads are offending or instrusive when you pay over $250 for the hardware, the app isn’t free, it works only with Eufy products so you are paying for it.I am pretty balanced in my reviews but this one necessitated a poor review. Instead of asking for feedback the company should respond to the feedback already provided by many customers and just stop with any and all ads – period. Do you want your security system compromised by ads? They just don’t get it it so they don’t get my business.

  2. Bill

    Will not work with multiple HomeBasesSo I got this in the other day and got their alarm kit in today, with an extra HomeBase.I was originally going to place one HomeBase on the first floor and the other on the second floor of my apartment. Come to find out that the chime noise can only be emitted from a single HomeBase. To top it off, the alarm is the same way. The sound is only emitted from a single Homebase and the second one is essentially useless. The chime/alarm is not loud enough to really even be heard from the second floor.After doing some searching on the Eufy forums for a solution, I found out that Eufy posted in 2019 that they were working on a way to link the HomeBases together so they both chimed. I’m 2020, they retracted that statement and said that they would be coming out with a HomeBase 3 in 2021 that would allow this. They seem to be full of empty promises at this point. I’ll be returning both the doorbell and alarm unfortunately.Maybe instead of making empty promises and coming out with new products, they should try fixing the products they already have.

  3. Amazon Customer

    Instructions make installation a breeze!I’m not sure if the ad mentions this but, the doorbell can be battery powered or hardwired. Installation was super easy to follow and included a handy template. The Home Base even talks to you! The LED automatically comes on at night. I bought this to replace my existing eufy doorbell. What caught my attention about it was the second camera to see packages and the LED light. The camera is way better and there is less lag with this new doorbell. I’m interested to see what else i can add to the Home Base. Highly recommended to replace your Ring or install a new smart doorbell.

  4. fwoom

    Not Ready for Prime TimeFirst of all, I own or have owned a lot of Anker/Eufy products. I’ve been generally happy with their products and they’ve become a brand I generally trust when making purchases to avoid more expensive name-brand items that are either inferior, or are not better enough to command their high prices.The summary of this review is I’m very disappointed in this doorbell and expected it to perform far better than it did. I really wanted to love it, and it tries really hard to be a superior product, but it fails in almost every way. It seems more like a Beta Test version than a final version released to the public.Detailed review:I bought this doorbell to replace a Ring doorbell that I’ve owned for a number of years and have never been happy with. I won’t get into the numerous problems that doorbell has in this review (it’s not a gen 1), but I’ve been looking for a suitable replacement for a long time.I’ve been wanting a Eufy doorbell for quite awhile and I picked this up on a Prime Day deal thinking I finally found my replacement. Sadly, this one isn’t it. I’m still well within my return window, and it’s going back in the morning. I used it for 14 days before the battery died. A far cry from the advertised six months (see photos for a full, fair representation, including how many motion events it detected (a lot). See below for more details).This is a newer doorbell product by Eufy, and it shows. There are a number of problems with it (more to follow). The types of problems it has surprised me because this is not Eufy’s first video doorbell at all. I expected more out of this product, considering they’ve had other doorbells for quite some time. I figured that by now, they’ve worked out some kinks and that this one would be the one I’ve been waiting for. I was wrong.Initially, I thought if this didn’t work out, I’d go with one of their older models. However, some of the problems with this doorbell are so bad that I am now rethinking that decision. Maybe I’ll have to just 3D print and build my own homemade doorbell, even if I have to design it myself. I’m very tech-savvy and that which I dislike about this product is likely not user error.The good:There is a lot to be said about a video doorbell that will store all your videos locally, giving you full control and saving expensive cloud storage fees. This is the doorbell’s best selling point, so it’s no wonder that Eufy puts a lot of focus on it. This is especially a good selling point for me, because there is no reason their name brand competitor could not have had this feature from the very beginning. And that competitor hiked storage prices by 33% a couple months ago. Ridiculous, whether we have hyper-inflation or not. It’s this feature that makes me want to keep the doorbell more than anything. Unfortunately, the “bad” of this doorbell does not overcome this truly amazing feature.The video on this is absolutely better than my old doorbell, at least during the day. The night vision is so-so. I do get a very crisp daytime picture with this. I like it a lot.It picks up audio very well, and I like that I can listen to activity without activating any lights on the doorbell.It has a night light that lights up at night when it detects motion. This is a nice touch, especially since the so-called Alexa integration leaves A TON to be desired (more on that below). So, when I approach the front door at night, it lights up with a light that is just enough. It’s not too bright and not too dim. While I’d prefer that it’s Alexa integration would work well enough to turn on my porch light on motion detection (it doesn’t), there’s still an odd, satisfying peacefulness about it.The package detection, which is still in Beta as of the time I wrote this, works decently well. It picked up and notified me on about 75% of the packages I had delivered in the 14 days I used it. It even noticed a couple enveloped packages, which it supposedly won’t. Considering this is a beta feature, I’m satisfied enough with it. It’s not perfect, but it’s not bad, either.I like the downward-facing camera so I can see packages that have been delivered in its view, even if the AI didn’t tell me about it.The packaging and the box it came in is really nice and well-laid out. Like another reviewer wrote, setup took longer than it should have, but it wasn’t horrible. I had to try several times to get it to work.When it works right, which isn’t often, it works decently well. I really do like the crisp picture. It’s superior to that of my Ring. If not for some of its glaring problems, I’d keep it, even if the Ring performs better overall and I had to make some sacrifices.The Bad:I can’t believe they released a product with this many problems.First-off is the battery. Holy cow, the battery. Battery life by itself completely kills all the good this product has. I charged to 100% before using. I got a measly 14 days from it before it died. I didn’t expect to get the advertised six months, or anything, but 14 days is pathetic.So, if you look at my screenshots, you can see how quickly it blew through the battery. Yes, I have over 2,000 motion events detected. This is due to high winds blowing the tree in my yard that is directly in front of the house. At first blush, you might think that that explains the abysmal battery life.But I’d counter that argument with two things: 1) the AI filtered all but 146 events, which were recorded. and 2) My Ring doorbell advertises only 30 days on a charge, and I get 30-45 days, easy. This is including the doorbell picking up AND RECORDING all the wind-tree movement. And every single recording is at least twice the length of this product’s.Now, I could maybe, possibly sort of get past this horrendous battery life, except that the battery is not removable. You can’t just buy a second battery that you can keep charged and then swap out every 14 days. You have to physically remove the doorbell from the wall and then bring it inside for a charge, leaving you at least six hours without a camera or doorbell (I live in an older home that never had a doorbell wired to it).I consider this to be a huge oversight by the manufacturer. A removable battery would be a feature that would be huge, because I could keep a second one on-hand and swap them out for recharges. I don’t think it’d be big enough to overcome the 14-day battery life, but it’d go a long way to mitigate it.Long story short on the battery: I’d return this product on the battery alone. As you can see from my screenshots, I left the setting on the default balanced surveillance. I won’t own a doorbell on which I have to turn off motion detection to get battery longevity, so that’s a nonstarter there. I also want to note that I kept all the other battery-sucking features at defaults or less. For example, this is only getting 15 seconds of footage at a time. I’m stunned at how bad this battery is. Battery life is supposed to be a huge thing here. It’s not.Motion detection: This is another area where I’m extremely dissatisfied. There were multiple instances where a person would walk RIGHT IN FRONT of the doorbell, and I wouldn’t get a notification or a chime or anything. This could be me, or a delivery person, or a member of my household, or a salesman, or whatever. Very, very annoying.There are other motion detection problems, as well. But the worst is someone could walk right past it, less than a foot away, and nothing. No amount of adjusting the sensitivity resolved this issue. I fiddled with it incrementally to see if I could get it to work right. I got improvements, but not consistent functionally-correct results.If I were to hazard a guess, I’m betting the problem might be the tree obscuring what is a person and what isn’t, so the AI incorrectly filters the person. I would turn that feature off, but then we go back to the already abysmal battery life. I’m guessing I’d go from 14 days to 14 hours on a windy day if I did that. As I mentioned above, I don’t have that problem with my existing doorbell, and it records EVERYTHING and at longer, 30-second intervals. This doorbell is only grabbing 15 seconds at most, when it works. I’d bump it up, but battery life is bad enough without that.More on motion: Even when it does work (and even if you are using the “wedge” to angle the camera and motion sensors), you don’t get your notifications until the person is right in front of the doorbell. And when you click on your notification, you’re looking at a recording of what just happened, not a live view of what’s happening right now. For that, you need extra clicks.But a person can walk right up the driveway, up the stairs to the porch, and be right in front of the doorbell, and it’ll be several moments at best before you FINALLY get a chime or notification. This has long been a complaint with my existing doorbell. This is a little better in that if it works, I’ll probably get the notification before the person leaves. My Ring often won’t even tell me that someone is there and knocking on the door until they’re gone.There’s such a huge lag when trying to talk to someone through the doorbell that it’s useless. The box is literally on the other side of the wall, hard-wired into my router – following all the instructions about keeping it out in the open, and it doesn’t function correctly. I’ve gotten to where I use my doorbell just like I use Caller ID to screen my calls. 90% of the time, I just don’t answer, so this is not a dealbreaker for me, per se, however there are times when I want to see the person at my door and I might be in the basement, or something, and would like to tell them I’ll be right there. But it’s useless, even on the same network. I didn’t bother trying to talk to anyone from my phone through the app remotely.Like other reviewers noted, another thing that is particularly frustrating are the ads in the app. As far as I’m concerned, NO PRODUCT is a five-star product if they’re constantly trying to upsell me. I’m sick as @#$@ of constant ads everywhere I go. I don’t care how much I love it, it isn’t a 5-star product if they’re giving me ads every time I want to just use what I already bought.Along those lines, even non-ad-related notifications are placed over the video clips. You want to click a video clip, and now you’ve accidentally clicked on a tip, or something. Really bad GUI choice.Alexa integration leaves much to be desired. I won’t spend a lot of time on it, but I set up a routine to have it turn on my porch light at night when it detects motion. It doesn’t work. The camera detects the motion, but the routine doesn’t work right. You can read the many, many bad reviews on the Alexa integration in the Alexa app. Long story short, it doesn’t work well at all. And I believe this is probably true for all the Eufy security products. They need to do a complete overhaul there. Don’t expect it to work right.The IOS app/Apple Watch integration. See my photo above. It could and should just send me a screenshot of who or what it detected, or who rang my doorbell (I get that with my existing doorbell). They missed the boat on that one. You get nothing.The camera view: While it has a very crisp picture, including for people and objects farther away, it can only see 160 degrees. This isn’t bad, per se, but it’s not as good as my other doorbell. As a result, I can’t see my entire front yard through this like I can with my other one. I don’t mind trading off a better picture for reduced field of view, but I don’t like it, either. It seems like that shouldn’t be a necessary trade.It’s a minor thing, but the chime and doorbell sound selection isn’t great. I didn’t love any of the sounds to select from. It probably wouldn’t bother me as much as it does if I wasn’t so dissatisfied with the rest. So, I’m mentioning it. They’re all boring sounding. They’re not interesting at all.If you’ve made it this far into my review, kudos. I wanted to be thorough, but it ended up being longer than expected, and I still feel like I left some things out.The long and short of it is this: This product feels more like a Beta product in every way – not just the package detection. There’s a lot to *want* to love about it, and one thing to really love about it (the local storage), but it’s just not ready for Prime Time. It needs a lot of improvement before I’d ever consider buying and keeping it. There are just too many issues. It makes a lot of promises and there is a whole lot of hope there, but it just doesn’t seem like a final product ready for production.I won’t go so far as to say it’s a total disaster, but it’s definitely not a good product. I gave it two stars instead of one for the superior daytime video quality and for the local storage capability. I really, really like the local storage. I would consider giving it one more star just because of that if the battery wasn’t so horrifyingly bad.

Only logged in customers who have purchased this product may leave a review.