Description
A mini-tower UPS with line interactive topology, the CyberPower Intelligent LCD Series BRG1500AVRLCD provides battery backup (using simulated sine wave output) and surge protection for desktop computers, workstations, networking devices, and home entertainment systems. The BRG1500AVRLCD uses Automatic Voltage Regulation (AVR) to correct minor power fluctuations without switching to battery power, which extends battery life. AVR is essential in areas where power fluctuations occur frequently. Two USB charge ports (2.1 Amp shared) rapidly power portable devices such as mobile phones, MP3 players, and cameras. The BRG1500AVRLCD comes with a five-year warranty (including coverage of batteries) and a $500,000 Connected Equipment Guarantee.
RationaleAndReason –
Not bad, but warranty is betterBought two of these (about a couple years apart) to support the low voltage infrastructure in my house (e.g. networking, FiOS, etc.). Specifically bought two to split the load so that in an outage I get a few hours runtime (to hopefully get me through the outage). With this, the screens showed runtime of 3+ hours each. During an actual outage, I got maybe half on one and less on the other. One of them could be turned on again for a few minutes, but pretty disappointing overall.Positive – they honored the 5 year warranty on this, provided a UPS label (key considering they weigh about 25 lbs. each), and the new replacements also carried a new 5 year warranty. Each replacement took about 3 weeks round trip.So, jury’s out on the replacements but glad the warranty was honored without much hassle.
Brian –
Died after 2 years. No help from CyberPower support. – UPDATED REVIEWWorked great for 2 years. Provided backup power for four, PR4100 NAS’ and a high spec gaming PC. The unit died however and would no longer charge the battery. Error code shown was F03 and as per the manual it says to contact CyberPower support. After contacting CyberPower support, I have never heard back from them.While this was a decent unit, there is absolutely NO customer support. That alone makes me suggest to others to steer clear of this brand and opt for an alternative instead. 5 year warranty was not honored. Complete ripoff.REVIEW UPDATE: I had two of these units and the second one has now died in less than a year and the resulting spike it created has killed two of the peripherals plugged into it.These things are absolute garbage. There is no help from CyberPower and they do not honor their warranty. Stay far away from them and go with APC.
G2 –
Unit failed after 3 yearsEasy to setup and was working great up until the 3 year mark. Now, if the electricity flickers or power goes out, the UPS just shuts off, the battery does not kick in and provide backup. I have to hold the power button on the UPS to turn it back on. The unit indicates that it is fully charged and can provide ### mins of backup, but it just turns off now.Update: Contacted cyberpower. Customer service is super slow, takes weeks to respond. They determined it’s bad battery but not willing to replace it under warranty. 5 year warranty is useless. Poor customer service.
TJ –
Defective & Damaged PCAugust 28,2020, we had a brief power outage. This Unit did not go to battery power on lines connected to battery powered (black). Maybe it did shut down my PC . It’s hard to tell since the PC would have shut down anyway. Whatever the CyberPower BRG 1500 did do in the shutdown process damaged my Falcon Northwest rendering it unbootable. I had a Dell Optiplex in the next room (same power supply circuit). It was connected with a $25.00 surge protector. After the power was restored the Dell Optiplex started up just fine but the Falcon Mach V wouldn’t reboot. The CyberPower failed to go to battery and somehow damaged the PC. So much for expensive surge protection. There was no way to know that the unit would do this until it happened, so I am just slightly outside their return window. The LCD showed full battery charge, etc. I can’t see why you would test one of these units unless you hit the circuit breaker to create a mock power outage just to see if actually worked. Hopefully, CyberPower will just take it back. Otherwise, given the wording of their warranty, it looks like a small claims matter.Additional information: This company makes returns and warranty service very, very difficult. For most folks the hassle probably isn’t worth it unless there were costly equipment damages. I would advise not purchasing any products from this company. Down time, hassles over warranty and associated delay, likely short lifespan due to poor quality, etc. Note that you will pay shipping on warranty service return even when it quite new and is a clearly defective product. The prices are only attractive if you disregard the both quality, lifespan and additionalcosts in both money and your time associated Their prices are good but you will be shopping at the junkyard.
EP –
Critical backup UPS. Problems. Nov 2020 updateBought this less than a year ago as an Amazon Deal of the Day. First issue was after a few months of use the power button LED started flickering intermittently. CyberPower sent a replacement front panel and I replaced the panel. All-OK until recently the LCD display has gotten so dim you cannot see it in a normally lit room.UPDATE 11.21.2020 Display so dim you have to be in a dark room to see it, and power button has gone black. But UPS still works. I will be shipping this back just before the warranty expires.
S. Crown –
Technical Support is not capable or knowledgeable.After just under 2 years of ownership, I lost power and this unit did _nothing_. Everything I had connected immediately and completely shut off. I had just moved a week prior and had verified the load and charge. Average draw was just ~300w and the UPS said I should have ~20m of battery life. When I contacted technical support, almost immediately I was asked what type of PC I had connected and, I quote, “Does it have a graphics card”. Tech Support asked, with complete seriousness, if my PC, had a Graphics Card. From there, I was told all manner in which the UPS wouldn’t support connected devices. “Your device may require a pure sine wave”, “We don’t recommend load more than 80% of the max rating”, “The battery may no longer be able to hold charge” and a few other things, none of which were applicable or helpful. Every PC has a graphics card and I only had a load of ~300w at the time of power loss and if the UPS doesn’t have some mean or manner to indicate a non-viable battery, well that’s not really a worthwhile UPS.I can’t say I’d be inclined to recommend this particular UPS but more, I can’t say I’d recommend Cyberpower given the quality of their technical support.
VÍCTOR –
Excelente UPS!En lo personal no conocía la marca pero fue la que me apareció con PRIME y de buen tamaño ya que necesitaba proteger y energizar por emergencia de apagón, una PC gamer con un consumo promedio de 450w, bocinas y un televisor de 55″ que usaba de monitor. Sin problemas ha aguantado y energizado a estos 3 equipos y me encanta poder ver la información del tiempo de vida de la batería restante, así sé cuanto tiempo tengo para apagar todo. Entra inmediatamente, no se tarda nada. Lo mejor es que tiene una función para conectarse a la misma PC y estarla monitoreando desde la misma PC. Y da avisos y notificaciones con la App para escritorio sobre las fluctuaciones de la energía y el tiempo restante. Tiene varias funciones más que hasta ahora no he usado pero se ven muy buenas. Al día de hoy, llevo 2 semanas con esta UPS y he tenido al menos unos 3 o 4 apagones por los fuertes vientos y lluvias últimamente. Una gran decisión y excelente compra hasta ahora!
Luis –
Cumple con el trabajoLlegó antes de lo esperado, hace su función a la perfección,Una recomendación para los que son de México o otro países donde no sea común en las instalaciones eléctricas de los hogares el que cuenten con una tierra física, deben de tener o poner una una, es vital para el equipo para que realice su correcto funcionamiento ya que la ups detectará en con un led rojo la falta de la tierra física, yo tuve la necesidad de poner una, además tiene que revisar que tengan una buena instalación eléctrica, “lean el manual”. Muy buen producto hice la prueba simulando que la electricidad se corta a y cumplió con el objetivo, una cosa más, dejen por lo menos 8 horas cargando la ups por el tema de baterías.
Caleb Rascon –
Completo pero algo ruidosoTiene todo lo que se necesita para correr hasta dos computadoras por mucho tiempo sobre la batería. Lo único es que detona un sonido cada vez que hay una baja de voltaje que no se puede deshabilitar. Tiene un modo silencioso, pero esto sólo apaga el sonido de cuando la batería es utilizada, no cuando hay una baja de voltaje. Esto, por cierto, fue confirmado por el soporte técnido de CyberPower. Al final decidí abrirlo para desconectar la bocina, porque vivo en un edificio con constantes bajas de voltaje y no me dejaba dormir. Ya sé que mi garantía se invalidó por esto, pero estoy cómodo con ello.
F Buenfil –
Buena unidad – Ojo con la garantíaMuy complacido con la unidad. Adquirí este UPS para reemplazar un Smart1000 de Tripp lite. A diferencia de aquel, que sirvió bien varios años y de hecho, sigue trabajando en otra equipo más pequeño, este no se calienta y es muy silencioso. No puedo comentar sobre su durabilidad porque apenas lo he tenido unos días. Ya veremos.Un detalle a tener en cuenta es que en la página dice que la garantía es de 5 años, incluyendo las baterías, pero en la hoja de garantía que vino incluida en la caja dice que son 3, como cualquier otro UPS.Quizá no sea gran cosa, pero es bueno tenerlo en cuenta.